Terms of Use

Cloudpoint Hospitality solely functions as the technological provider, delivering website hosting, online ordering infrastructure, and comprehensive digital platform services tailored for the restaurant industry.

The restaurants maintaining websites upon our platform are entirely independent, distinct, and privately operated commercial entities. Cloudpoint Hospitality explicitly acts as the infrastructure provider and holds no operational authority over the daily activities of the aforementioned restaurants.

The individual restaurants utilizing the Cloudpoint Hospitality platform carry the sole legal and operational responsibility for the following dimensions of their business:

Any disputes regarding food quality or order fulfillment must be directed exclusively toward the specific restaurant’s management.

When you formally place an order utilizing a restaurant website powered by the Cloudpoint Hospitality infrastructure, you acknowledge that:

• Your order specifications are transmitted directly to the selected restaurant for processing and fulfillment.
• The respective restaurant retains absolute accountability for preparing, packaging, and fulfilling the order in a timely manner.
• Product availability, menu options, and precise pricing are entirely determined and modified at the restaurant’s discretion.

Cloudpoint Hospitality holds zero liability for the restaurant’s preparation errors, unforeseen service delays, missing items, or broader fulfillment failures.

Select restaurant websites may facilitate the collection of payments through deeply integrated third-party payment processing gateways.

Cloudpoint Hospitality does not natively process, retain, or store your sensitive payment credential data (such as full credit card numbers). All transactional payments are handled in a highly secure, encrypted environment directly managed by accredited third-party payment providers.

As a condition of your use of any website powered by the Cloudpoint Hospitality platform, you explicitly agree that you shall not engage in prohibited activities such as submitting fraudulent information, attempting to hack the platform, or using automated scraping tools.

Cloudpoint Hospitality reserves the unilateral right to monitor, restrict, or entirely terminate access to the platform should misuse or fraudulent activity be detected.

Cloudpoint Hospitality provides the digital platform on a strictly “AS IS” and “AS AVAILABLE” basis. Under no circumstances shall Cloudpoint Hospitality be held liable for physical service deficiencies, food quality issues, or any broader operational decisions made by the restaurant.

All liability intrinsically related to the restaurant services remains solely and entirely with the independent restaurant operating the specific website.